Student Services Department  909-580-6525

Melissa Kingston, Director of Student Services   |   Christy Padilla, Coordinator of Student Services/CWA   |  Karla Viramontes, Student Services Supervisor   | Jeannette Jimenez, Administrative Assistant |  Amelia Villalpando, CWA Specialist  |  Ana Mariscal, CWA Specialist  |  Esperanza Mora, CWA Liaison | Kathleen Moreno, CWA Liaison  l  Tyler Williams, CWA Liaison | Erika Lepe, Secretary  |  Brenda Mariscal Office Assistant

Uniform Complaint Procedures

All complaints begin at the school site.  Calling the District Office, Superintendent, Human Resources, Student Services, etc WILL NOT supersede the established process.  All complainants must follow the process below.

For Bullying/Harassment Complaints (Please Click Here):

Site Level Complaints:

The first step is to speak with the school site Principal to attempt to resolve your concern(s).  You may file a written Site Level Complaint Form and submit it to the Principal.  The Principal has (5) working days to speak with you regarding your concerns and then (10) working days to complete a written response to your complaint which will be mailed to you. A Site Level Complaint Form can be obtained at the school site or can be downloaded below.

District Level Complaints:

If after receiving the written response from the Principal you feel your concerns have not been resolved, you may file a written District Level Complaint Form.  All District Level Complaints must include a copy of your original complaint and a copy of the Principal's response.  At that point Student Services will investigate the complaint and, once completed, will mail you a written response within (20) working days. A District Level Complaint Form can be obtained at the Office of Student Services located at 850 E. Washington St (2nd Floor) Colton, CA 92324 or can be downloaded below.

UCP Complaints:

The Colton Joint Unified School District has the primary responsibility to ensure compliance with applicable state and federal laws and regulations and has established procedures to address allegations of unlawful discrimination, harassment, intimidation and bullying, and complaints alleging violation of state or federal laws governing educational programs, the charging of unlawful pupil fees, and the non-compliance of our Local Control and Accountability Plan (LCAP). The Colton Joint Unified School District shall investigate and seek to resolve complaints using policies and procedures known as the Uniform Complaint Procedures (UCP) adopted by our local board. Unlawful discrimination, harassment, intimidation, or bullying complaints may be based on actual or perceived characteristics of race or ethnicity, color, ancestry, nationality, national origin, immigration status, ethnic group identification, age, religion, marital or parental status, registered domestic partner status, political beliefs or affiliation, pregnancy, childbirth, breastfeeding, pregnancy related medical conditions, physical or mental status, disability, sex, sexual orientation, gender, gender identity, gender expression, genetic information, or any other characteristic identified in Education Code 200 or 220, Government Code 11135, Penal Code 422.55 or based on a person’s association with a person or group with one or more of these actual or perceived characteristics, or any other basis protected by federal, state or local law, ordinance, or regulation in any program or activity it conducts or to which it provides significant assistance or in any program or activity that receives or benefits from state financial assistance.

The UCP shall also be used when addressing complaints alleging failure to comply with state and/or federal laws in: Adult Education; After School Education and Safety; Agricultural Career Technical Education; American Indian Education Centers and Early childhood Education program Assessments; Bilingual Education; California Peer Assistance and Review Programs for Teachers; Career Technical and Technical Education; Career Technical and Technical Training; Career Technical Education; Child Care and Development; Child Nutrition; Compensatory Education; Consolidated Categorical Aid; Course Periods Without Educational Content; Deficiencies in Pre-School Health and Safety Requirements, Economic Impact Aid; Education of Pupils in Foster Care, Pupils who are Homeless, Former Juvenile Court Pupils Now Enrolled in a School District, and Pupils of Military Families; Every Student Succeeds Act / No Child Left Behind(Titles IIIV); Local Control Accountability Plans (including Charter Schools as described in EC 47606.5 and 47607.3); Migrant Education; Physical Education Instructional Minutes; Pupil Fees; Reasonable Accommodations to a Lactating Pupil; Regional Occupational Centers and Programs; School Safety Plans; Special Education; State Preschool;Tobacco Use Prevention Education.

The UCP Complaint Form may be obtained at any school site, at the Office of Student Services located at 850 E. Washington St (2nd Floor) Colton, CA 92324, or may be downloaded below.  The UCP Complaint Form may be completed and submitted to the school site Principal or to the District Office, Student Services Department located at 850 E. Washington St. (2nd Floor) Colton, CA 92324. The District has up to 60 days to issue a written response to the complaint. Complaints will remain confidential. The UCP Annual Notices can also be viewed below.  

Williams Complaints:

Pursuant to California Education Code Section 35186, you are hereby notified that:

1. There should be sufficient textbooks and instructional materials. That means each pupil, including English learners, must have a textbook (physical or technology based) or instructional materials, or both, to use in class and to take home. Instructional materials include textbooks, technology-based materials, other educational materials, and tests. Technology-based materials include, but are not limited to, the electronic equipment required to make use of software programs, video disks, compact disks, optical disks, video and audio tapes, etc.
2. School facilities must be clean, safe, and maintained in good repair.
3. There should be no teacher vacancies or mis-assignments. There should be a teacher assigned to each class and not a series of substitutes or other temporary teachers. The teacher should have the proper credential to teach the class, including the certification required to teach English learners if present.

Teacher vacancy means a position to which a single designated certificated employee has not been assigned at the beginning of the year for an entire year or, if the position is for a one-semester course, a position to which a single designated certificated employee has not been assigned at the beginning of a semester for an entire semester.

Mis-assignment means the placement of a certificated employee in a teaching or services position for which the employee does not hold a legally recognized certificate or credential or the placement of a certificated employee in a teaching or services position that the employee is not otherwise authorized by statute to hold.

4. A complaint form may be obtained at the school office, district office, or downloaded from the school district’s website at colton.k12.ca.us/Page/3022 You may also download a copy of the California Department of Education complaint form in English and in other languages from the following Web site: http://www.cde.ca.gov/re/cp/uc/ucpmonitoring.asp

Site Level Complaint Forms

District Level Complaint Form

UCP Complaint Form

Williams Complaint Form English & Spanish

Bullying Harassment Complaint Form